Since the outbreak of COVID-19, the customs of the whole country have been sticking to the front line of the country gateway ?and adopted a series of effective measures to prevent the spread of the epidemic through the port as far as possible. Under the previous inspection mode, after the inbound passengers entered the epidemiological investigation area, the customs health and quarantine personnel needed to wear protective clothing and have face-to-face communication with the passengers in order to inquire and record the recent residence history, contact history and other information of the passengers in detail. Once the number of inbound passengers was large, it was easy to cause personnel aggregation leading to a risk of viral infection and spread.

In order to avoid the risk, ensure the safe and efficient travel of passengers and reduce the occupational exposure risk of investigation personnel, Maxvision Technology developed a remote smart system for epidemiological investigation, which could enhance the ability of the staff to fight in the customs.?

This remote smart epidemiological investigation system covers passenger health declaration, declaration verification, passenger ?epidemiological investigation, automatic temperature measurement, history backtracking and etc. In the process of epidemiological investigation, the customs officer does not need to communicate with the passenger face to face. The passenger can just operate the terminal of the remote smart investigation system according to the prompt. The customs officer can retrieve the passenger declaration information in the backstage. In the process of epidemiological investigation, the customs officer does not need to communicate face to face with the passenger. At the same time, audio and video online epidemiological investigation on passengers can be carried out. The entire investigation process is recorded through the system, including audio and video calls, finally forming a 'one person, one file' storage record, which is conveniently used in subsequent steps at any time.

According to the deployment experience of using the investigation system of our company in a number of domestic customs, we can say that, under the new investigation mode, the customs can transform the original investigation site into a passenger self-service investigation site, where customs officers withdrew to the office area, avoiding the risk of virtual infection, which not only saves guarantee materials, but also improves the efficiency of the investigation.

In addition to the remote investigation system, our company has developed a series of intelligent terminal upgrading products such as customs self-service health declaration machine, passenger health declaration verification machine and intelligent test tube dispenser, which have relevant functions such as passenger health declaration, passenger diversion, passenger health declaration card information, customs epidemiological investigation, sample collection, personnel transfer, so as to further improve the scientific and technological level in customs and ports and enhance epidemic prevention and control.

Health declaration verification machine

The machine is a professional customized smart declaration verification system with the functions of body temperature monitoring, smart verification, certificate reading, face recognition, smart sensing, access guidance and so on. It provides a variety of customs clearance scenarios such as card swiping mode and QR code swiping mode, which is seamlessly connected with the customs health declaration applet and the new customs passenger pass system, so as to realize the self-service smart verification of passengers, give alarm prompts for abnormal body temperature, abnormal declaration information and high-risk or controlled passengers, avoid cross infection, effectively alleviate the working pressure of customs officers, optimize the working environment of customs officers and create a good customs clearance environment of passengers.

Smart test tube dispenser

The terminal includes information collection, automatic printing, automatic labeling and the like, which is seamlessly connected with the customs health declaration applet and the customs new passenger pass system. During the epidemic period with a sharp increase in the workload of nucleic acid detection and test tube distribution, the terminal can help the staff quickly, efficiently and flexibly complete the test tube distribution identification, greatly saving repeated working time, improving work efficiency, and eliminating the risk of errors in the process of collection and inspection.